"OCEAN FREE" Great Barrier Reef & Green Island TourExclusive - Only 25 Guests - Great Customer Service

Ive gone snorkelling before, with a different operator but this time after reading through reviews and recommendations, I decided to go with Ocean Freedom on the 30th July and it was a fantastic experience ! First, I would like to emphasise that marine life & weather are things the crew cant control. However, the link to the meteorological/coastal report for the area is very helpfully included in their website which made it helpful for me to decide if it would be a good day to go snorkelling. Besides being a little windy, being the dry season & all, the visibility underwater was great and there were tons of marine life ( including rays, sharks, sea turtles ) and we were blessed with beautiful clear blue skies and sunny weather which made this experience so much more magical. The reef ( Upolu reef ) that we were brought out to was really beautiful and private, there weren't many other boats/people out there, and the best part was that there were only 33 people onboard that day, which made for an incredibly personalised experience ! The crew were so energetic and knowledgeable & made the whole day so fun. They were even sharp eyed enough to spot a whale from afar while we were en route to Upolu Reef & stopped the boat to point it out to us ! What i appreciate most was the guided snorkel tours. We were split up into 3/2 groups, and there was a member of the crew bringing us around ( we followed her, I believe her name was Mia (?) I do apologise if I got her name wrong, I'm terribly bad with names ), she would dive into the water and point what/where we should be looking at and explain the various marine life we were looking at, which was really helpful rather than us cluelessly swimming around not sure what we were looking at. The instructors also prioritized the safety and wellbeing of everyone & consistently checked up on the wellbeing of all the participants before, during & after every activity ensuring everyone was okay and accounted for. It is clear safety is their number one priority ! The crew were also what made this experience so amazing. They were not just knowledgeable about the marine aspect, but also were proactive in ensuring our comfort. Some of us sitting in the air-conditioned area of the boat were cold & shivering after snorkelling as the hatch leading to the fwd was open & wind was blowing in. Although the crew were extremely busy, having to clean our used equipment, man the food station, do the headcount, they noticed we were cold and kindly offered to close the hatch for us, which I really appreciate ! While snorkelling at the second location I noticed that one of the divers & i think one of the diving instructors by the name of Tom ( again im sorry, im bad with names ) had surfaced because of an issue with said diver's goggles ( iirc water had entered his goggles ) . The diver was grabbing onto Tom's wrist but there was no judgement or laughing, instead Tom was patiently encouraging & assisting him, and assuring him he was doing a good job which was actually really nice to see ! As someone who works in the service industry myself, I understand how much teamwork & effort it takes to make a day like this go so smoothly, and I can tell that it starts from not just the leaders, but from within. The crew all had amazing teamwork and it was felt by all of us onboard ! So once again a huge thank you to the staff for making this day such an unforgettable and amazing one for all of us 🤍🐢🌏✨️ I learnt so much more about the GBR & the marine life that call it home & will definitely be back !

Excellent company! Feeling very fortunate we booked our Great Barrier Reef tour with Ocean Freedom. We have done boat tours all over the world and this was one of the very best. Even the humpback whales said hi. It had something for everyone. Want to scuba dive— check. Snorkel- check. Don’t want to get wet or have small children and would like to see the reef- check. They have a glass bottom boat that they will take you out on the reef Feeling a little surly because you are traveling with people that vacation very differently than you? Their idea is adventure travel and yours is relaxing at a bar and eating amazing food. Also check. They serve an incredible breakfast and lunch buffet. And fruit and cheese platters with cake! All included in your tour price and you can purchase your drinks after 11:30. 😀 With breath taking views. The staff is friendly, hard working and knowledgeable. And more concerned about safety than any other tour I’ve experienced. I didn’t have a “buddy” to snorkel with so I was put in a group with Jean Luke. He was delightful and informative. And found clown fish for us to see. The guides go out with you and if you are not comfortable snorkeling have a ring you can hang onto. At the end they informed us they were a family owned company. And it shows. The excursion felt more like a day out at the Great Barrier Reef with your friends in an amazing boat than a tour. Well done. Thanks for the incredible memories.

⭐⭐⭐⭐⭐ We had an amazing experience with our whole family! Both the introductory scuba dive and the snorkeling trip were absolutely incredible. The dive sites were beautiful and full of marine life. The instructors and the entire crew were exceptionally friendly, professional, and welcoming. We felt safe at all times, especially during the scuba dive, where each instructor only took care of two guests. The atmosphere on the boat was fantastic, and everything was perfectly organized from start to finish. We would definitely come back and can highly recommend this experience to anyone visiting the area. A well-deserved 5 out of 5 stars!

Amazing excepirence with a very professional crew!!

We went out yesterday with these guys and had the most amazing day snorkling & scuba diving ( both of us were not sure we'd do the scuba bit) Ollie was the most patient instructor, and was in no rush to push us beyond our comfort zone, resulting in a fabulous experience. The rest of the team were so welcoming, happy & genuine in their interaction with the guests. Thank you Matt, Maddy, Storm, Reece & Paul.

Einfach nur klasse was die Mannschaft da leistet. Eines der letzten Tourunternehmen in Familienbesitz. Und das merkt man. Die Crew geht super miteinander um und bietet ein besonderes Erlebnis. Besonderen Dank gilt Anna für da betreuen meiner Tochter. 10 von 5 Sternen

My wife and I did the snorkel trip on Ocean Freedom and had an incredible time. The weather was rough with rain and wind all day but it's winter and no one can control that. Despite the weather the crew did an amazing job taking care of everyone and making sure we made the most of our experience. I did an introductory scuba dive, my first time diving, and couldn't be more impressed with the experience. Paul, the instructor and guide, was patient with all the intro divers and did a great job making sure we were prepared and comfortable diving. Seeing the reef was a once in the lifetime experience for us and this trip was so incredibly worth it. Having more time out on the water compared to other companies was a big reason we went with Ocean Freedom and I'm glad we did!

Absolutely a brilliant day. The staff were sensational, helpful and friendly. The snorkling activities were such a lot of fun, the staff knowledge about the fish, reef and general sea conditions exemplary. Food was fresh and delicious, plenty for everyone. I would recommend this cruise absolutely no complaints. A great day had by us. Thankyou again for providing such aa awesome experience.

Just went on the full day reef tour and had the best day of our trip! We visited two reefs, saw more fish than one person can imagine along with turtles, a shark and stingray. Highly recommend this boat tour, and the staff make it extra enjoyable with their enthusiasm, knowledge and kindness throughout the entire day! The time went by so fast we couldn't believe it. Will be recommending this tour to all our family who visit cairns.

The only downside was that reef-safe sunscreen wasn't offered. Instead, only a basic sunscreen from Woolworths was available, which not only provides poor protection but can also be harmful to the reef. Other than that, the trip was wonderful. One thing I really appreciated was having plenty of time for both scuba diving and snorkeling. If you really enjoy being in the water, you'll love it—I spent around three hours in the water in total trip (I paid for the second dive, and it was absolutely worth it). The crew was fantastic. They explained everything clearly, regularly checked on everyone to make sure no one was getting seasick, and were always attentive. I found them to be friendly, trustworthy, and highly professional. I would definitely do this tour with Ocean Freedom again.

We had the best day on Ocean Freedom! Thank you so much to the whole crew for being so kind and helpful. The food was fantastic and boat was lovely. 4 of our group scuba dived for the first time and Tom, Ollie and Hugo were so helpful and reassuring when teaching us. Would 100% recommend

We had the most amazing day with Ocean Freedom!
My daughter did an introductory dive, and she absolutely loved it. The crew were so patient, encouraging, and professional throughout our trip. 
On the way out to the reef, we were lucky to see the juvenile humpback whales breaching, which was an unexpected bonus. 
We swam with turtles, saw so many beautiful tropical fish, a stingray, and even got to watch two octopuses mating! What really made the day special, though, was the crew. Every single staff member was so friendly, helpful, and clearly passionate about what they do. A huge thank you to Mia and Ollie for making our day so memorable. You were all fantastic! 
If you're thinking about visiting the Great Barrier Reef, I can't recommend Ocean Freedom highly enough!

The best in Cairns. Best Crew, best service and very helpful. Even though I don’t know how to swim, Marie was there every single time. I did Snorkelling and Scuba Diving. She made sure that me and my friends were comfortable in the water, and held me the whole time. I was able to do it because of her. Ollie was also a great sport. Thank you Marie and Ollie for making this one of the best experiences of my life. Kudos 🫶🏻

Just finished our snorkelling tour today and it was amazing! Would highly recommend to swimmers of all levels! My partner is not a very experienced swimmer and all of the crew were very accomodating throughout! They guided her the whole time at both locations on a donut and ensured that we saw all that there was to see at each reef. All of the crew were very knowledgeable and approachable and it was also a plus that we were able to see multiple turtles!

Awsome experience, guy on the boat nade our day memorable. Also food on board was nice and the vibe with music on the way back was great. RECOMMEND!

Want to say huge thank you to Hugo (from France) our diving guide for taking care of us and literally pulling us during our dive to show us the Great Barrier Reef up close. Coming from New York, it was our first time is Australia and first time scuba diving, and because of Hugo, we were very comfortable and felt safe in the water. Also, big thank you to Tom and his company for taking care of literally everything for us, including teaching us some techniques on our second dive. We would do this activity again, and would recommend it to anyone interested. Cheers. -Olivia and John

Really great experience!! All the staff were super accommodating and friendly and made the tour as enjoyable as possible. A few of us were less experienced swimmers, so the staff stayed with us while we were snorkelling and showed us the best spots. Also got to go on a glass bottom boat tour twice and learn about the reef. And lunch was fantastic; prawns, smoked salmon, etc. Honestly cannot rate these guys highly enough 💫💫💫💫💫

Absolutely Incredible and Perfect for Non-Swimmers! From start to finish, the entire day was fantastic - the boat, the crew, the experiences, and the service were all brilliant. What really stood out was how welcoming and beginner-friendly they were. As a non-swimmer, we were initially very nervous about getting into the water. However, the dive crew was exceptionally patient, reassuring, and attentive. They took the time to explain everything clearly and provided much support, making us feel completely safe and comfortable the entire time. They guided us step-by-step through the basics, allowing us to experience the underwater world with zero stress. If you are a beginner or a non-swimmer looking for a safe, fun, and magical diving experience, this is the crew to book with. Thank you so much team for giving us an amazing experience to cherish forever 💙

Fantastic tour. The staff could not have done more to meet everyone’s needs and expectations and were so helpful. Snorkelling tour guides (Paul and Ollie) were exceptional !

Thank you, Ocean Freedom crew, for providing us with such an incredible snorkeling experience. From start to finish, the service was exceptional. The breakfast and lunch provided were delicious, and every team member was friendly, professional, and incredibly supportive. Their care and enthusiasm made the whole experience even more enjoyable. A special thank you to Luke for going above and beyond to make our trip so memorable. Your kindness, support, and positive attitude truly made a difference. Thank you all for creating such unforgettable memories—we highly recommend Ocean Freedom!

Fantastic full day cruise today. Staff were absolutely amazing, so knowledgeable and helpful. We saw a whale and the reef was brimming with a huge variety of fish and coral. We even saw a number of green sea turtles. Our teens stayed off their phones the entire trip unless they were taking photos which is amazing!. Food was delicious and plentiful throughout the day. Thank you! From Merryn, Stuart.

Brilliant day out! Staff were friendly, professional, informative, hard working and great fun. We felt well looked after. Plenty of food, snacks and a tasty lunch. Beautiful dive/snorkeling locations and a spacious, comfortable boat. Highly recommend!

The whole day was fantastic the staff were genuine and friendly not the fake canned niceties that you get at other tourist setups and you can have a reasonably priced beer on the way home. Wish I could give 6 stars

THE BEST boat in Cairns! The crew was absolutely top notch- helpful, fun, informative. The service, food, snorkeling were amazing- boat is just the right size. It may be a little more than some boats but it’s absolutely worth the extra money. We did another boat the day before and it was worlds apart in experience. The other patrons on the boat were also polite and had great etiquette. I share this because The customers on the larger boat we did the day before with the water slides etc also attracted tourists who weren’t really there to appreciate the reef.

工作人員每位都細心體貼詢問你的感受， 如評價所說，絕對值得5星。 非常推薦！